Third party administration

In the realm of property claims, innovation is key. The industry has seen a significant shift towards adopting advanced technologies like AI and IoT to streamline the claims process and improve accuracy.

At Sedgwick, we leverage these cutting-edge tools to efficiently manage home, commercial, real estate and home emergency claims. Our expertise ensures that clients receive prompt and precise assessments, minimizing disruption and maximizing satisfaction.

Navigating the complexities of liability claims requires a strategic approach and experienced professionals. At Sedgwick, our seasoned claims handlers excel in implementing management strategies for the settlement of claims based on profitability criteria and risk elimination. We focus on maximizing profitability while effectively mitigating risks.

Whether it’s general liability, product liability, or professional liability, we provide comprehensive support to navigate these challenges effectively.

At Sedgwick, we understand that accident and health claims often involve sensitive and personal situations. Our core values of empathy and customer care are at the heart of everything we do. We prioritise the wellbeing of our clients by providing compassionate support and personalised service throughout the claims process.

Travel insurance claims have become more dynamic with the resurgence of travel post-pandemic and the integration of technology to manage risks. Our team excels in processing claims related to trip cancellations, medical emergencies, and lost luggage. We utilise advanced digital platforms to provide seamless and efficient claims handling, ensuring travelers are back on track swiftly.

With the increasing reliance on electronic devices, the gadget insurance market is booming. At Sedgwick, we specialize in managing claims for gadgets and mobile phones, offering claims handling against damage, theft and loss. Our expertise in this niche market ensures that clients receive quick resolutions and minimal downtime for their essential devices.

The motor insurance industry is facing several evolving trends, such as the rise of electric vehicles (EVs), the impact of rising repair costs due to inflation and the increasing complexity of modern vehicles.

At Sedgwick, our experienced claims handlers are adept at navigating these challenges, ensuring efficient and cost-effective management of motor claims. We specialize in handling claims related to accidental damage, third-party property, and injury. By leveraging our deep industry knowledge and innovative solutions, we provide exceptional service, minimise downtime and maximise client satisfaction.

Warranty claims management is becoming more sophisticated with the integration of AI and machine learning. At Sedgwick, we streamline the warranty claims process, ensuring accurate and efficient handling of claims. Our expertise covers a wide range of products, from consumer electronics to automotive warranties, providing peace of mind to our clients.

The landscape of payment protection insurance (PPI) claims has evolved with increased regulatory scrutiny and the need for transparency. Our team is well-versed in managing PPI claims, ensuring compliance with industry standards and delivering fair outcomes.

The event ticketing industry is embracing digital transformation to improve customer experience and manage risks. At Sedgwick, we handle ticket cancellation claims with precision, ensuring that clients receive timely refunds and support. Our expertise in this area helps mitigate the impact of unforeseen cancellations and enhances trust in our services.

Marine insurance claims are influenced by factors such as climate change, supply chain disruptions and the increasing value of cargo. Our team at Sedgwick is equipped to handle complex marine claims, including cargo damage, hull repairs and liability issues. We employ advanced risk assessment tools and industry best practices to deliver efficient and effective claims management.

The construction market is currently facing several major challenges, such as the shortage of skilled labor, rising material costs, and supply chain disruptions. Additionally, the energy transition and the adoption of sustainable construction practices have become essential priorities. Our management teams support insured parties in navigating these challenges, and with their expertise, they provide precise and efficient claims management to reduce processing times and improve customer satisfaction.

Bodily injury liability plays a crucial role in protecting businesses and individuals against the financial consequences of injuries inflicted on third parties. In the face of increasingly complex and varied risks, our team at Sedgwick stands out for its expertise in claims management. We are committed to providing prompt and fair management while adhering to industry standards.

The role of MGAs has expanded significantly, driven by their ability to target niche markets and leverage advanced technologies. At Sedgwick, we understand the unique needs of MGAs and provide tailored claims management solutions that enhance operational efficiency and market responsiveness. Our expertise in integrating AI and data analytics helps MGAs streamline their claims processes, ensuring accurate and timely settlements. By partnering with us, MGAs can focus on innovation and growth while we handle the complexities of claims management.

Corporates face a range of emerging challenges, from rising litigation costs to climate-related risks. At Sedgwick, we offer extensive claims management services that address these evolving trends. Our advanced IT tools provide corporates with full visibility into their claims data, enabling real-time tracking and analysis. This transparency allows for more informed decision-making and efficient claims handling. Additionally, we offer comprehensive reporting that helps corporates with risk management by identifying trends, potential issues, and areas for improvement. Our customer-centric approach ensures transparency and swift resolution of claims, helping corporates maintain their reputation and operational continuity.

The insurance industry is undergoing a digital transformation, with AI and blockchain technologies revolutionizing claims management. At Sedgwick, we stay at the forefront of these trends, offering insurers cutting-edge solutions that enhance claims processing and customer satisfaction. Our expertise spans a wide range of claims, from property to liability, ensuring insurers can rely on us for efficient and effective claims management. We help insurers navigate the complexities of the modern insurance landscape, boosting their competitiveness and profitability.

Brokers are adapting to the rise of digital insurance, which demands faster and more transparent services. At Sedgwick, we support brokers by offering advanced claims management solutions that integrate seamlessly with digital platforms. Our focus on automation and AI-powered claims processing allows brokers to provide their clients with quick and accurate settlements. By partnering with us, brokers can enhance their service offerings and build stronger relationships with their clients.

Sedgwick is proud to be an approved delegated authority partner for Lloyd’s, a testament to our high standards of compliance and exceptional service quality. Our team excels in managing complex claims within the Lloyd’s and London Market, leveraging our deep industry knowledge and advanced technologies. We adhere to stringent compliance requirements and provide comprehensive reporting that meets Lloyd’s specific standards and requirements. This ensures transparency, accuracy and efficiency in all our claims handling activities. By partnering with Sedgwick, clients can trust that their claims are managed with the utmost professionalism and in full alignment with Lloyd’s regulatory framework.